Our returns policy offers customers 30 days.
Purchases beyond the allotted 30 days are unfortunately not applicable for a refund or exchange.
Products must match the eligibility criteria for returns & refunds.
Refunds (if applicable)
Once our team has received your item, we will send you a confirmation email and notify you through the chosen messenger service. We will use the same details to inform you about the status of your refund request.
Once your refund is approved, it will be processed within 5 working days, and refunds will be made through the original payment method (credit card, cash).
After receiving the order, if the customer demands a refund, the customer will first send the received order back to us; after that, we will refund, but shipping money will not be refundable because we delivered the correct order.
If the customer informs us early to cancel the order before shipping and wants a refund, we will cancel the customer order. And, we will refund completely (purchased & shipping money).
Moreover, in the same situation, the customer has informed us early to cancel the order, but mistakenly we sent the order to the customer then it will be considered our mistake, so this case we will also refund completely (purchased & shipping money)
Late or missing refunds (if applicable)
In case you have not received your refund, kindly confirm with your back first. In case you have paid byDebit Card, bank processing times can cause delays over weekends.
It may take up to 5 days for your credit card company to process the refund. In case it doesn't show on your statement, contact your credit card company to confirm the refund shows in the payment pipeline.
In case you have completed all the above steps and still have not received your refund,
Kindly contact us immediately through our Contact Us Section or Live Messenger service.
Exchanges (if applicable)
Items are eligible for replacement if they were received defective, damaged, or with bad printing. In case you received a spoilt or damaged item an ish to exchange it, send us an email now at email@example.com.
To speed up the process, return your items to:
14 Lawrence st.
Spring Valley, NY-10977
We will send you an email and a phone notification to confirm receipt of return and the status of your refund.
Note: THE CUSTOMIZED PRODUCTS CAN'T BE EXCHANGE OR RETURN.
All refunds, returns and exchange items should be delivered to:
14 Lawrence st
Spring valley NY-10977